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Business

What is ARR?

Annual Recurring Revenue

Last updated: January 15, 2025

On this page

TL;DRExampleExplanationWhy It MattersRelated Terms

TL;DR

ARR (Annual Recurring Revenue) is the predictable yearly revenue from subscriptions, normalized to a 12-month period.

Example

A SaaS company with these subscriptions:

  • 100 customers paying 500 kr/month = 600,000 kr ARR
  • 50 customers paying 2,000 kr/month = 1,200,000 kr ARR
  • 20 customers paying 10,000 kr/month = 2,400,000 kr ARR
  • Total ARR: 4,200,000 kr

ARR includes:

  • Monthly subscriptions × 12
  • Annual subscriptions at face value
  • Multi-year contracts (annualized)

ARR does NOT include:

  • One-time fees (setup, implementation)
  • Usage-based overages (unpredictable)
  • Professional services revenue
  • Hardware sales

Explanation

ARR Components

New ARR: Revenue from brand new customers Expansion ARR: Existing customers upgrading or adding users Churned ARR: Revenue lost from customers leaving Contraction ARR: Existing customers downgrading

Net New ARR = New + Expansion - Churned - Contraction

This tells you if you're actually growing.

ARR vs Revenue

ARR is not the same as total revenue:

  • A customer paying 120,000 kr upfront for 2 years = 60,000 kr ARR (not 120,000 kr)
  • ARR normalizes everything to annual
  • It's meant to show sustainable, predictable income

Growth Benchmarks

StageGood ARR Growth
0-1M kr ARR300%+
1-5M kr ARR200%+
5-20M kr ARR100%+
20M+ kr ARR50%+

These are ambitious but achievable for strong companies.

Why It Matters

For Business Owners

ARR is the North Star metric for SaaS. It's the single number that best represents the size and health of a subscription business.

Investors value companies on ARR multiples. A SaaS company might be valued at 5-15x ARR depending on growth rate and market. 10M kr ARR could mean a 50-150M kr valuation.

ARR enables planning. Because it's predictable, you can budget with confidence, hire ahead of revenue, and plan for the year.

ARR growth rate matters more than absolute number. A company growing ARR 100% annually is usually worth more than one with higher ARR growing 20%.

Why Not Just Use Revenue?

Regular revenue fluctuates. You might have a big month from one-time deals, then a slow month. ARR smooths this out and shows what your business reliably generates.

Related Terms

SaaS

SaaS (Software as a Service) is software you access through the internet and pay for monthly, instead of installing it on your computer.

KPI

A KPI (Key Performance Indicator) is a measurable value that shows how effectively you're achieving your business objectives.

Churn

Churn rate is the percentage of customers who stop using your product or cancel their subscription over a given period.

LTV

LTV (Lifetime Value) is the total revenue you can expect from a single customer over their entire relationship with your business.

MRR

MRR (Monthly Recurring Revenue) is the predictable monthly revenue from subscriptions. It is ARR divided by 12.

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